QTSC Building 1 - No. 14 Street, District 12, Ho Chi Minh City
Scope of Work:
- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Immediately updating serious cases/inconstant situations.
- Ensuring a high level of customer service and a positive guest experience.
- Proactively updating information/knowledge about customer service.
Income:
- Total Salary: 10.000.000 – 13.000.000 vnd/month.
- 100% salary in 2-month probation time.
Benefits:
- Join the insurance regimes according to the provisions of the Labor Law.
- Accident insurance 24/7.
- 14 days of leave/year.
- 13th Monthly Salary.
- Annual Health Checkup.
- Working in a dynamic, professional environment with many opportunities for advancement
Requirements:
- Graduated from High school or equivalent Majors is an advantage.
- Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
- At least 6-month experience in Customer Service roles or any relevant ones
Loại hình công việc: Toàn thời gian
Mục lương: 10.000.000₫ - 13.000.000₫ một tháng