Major Responsibilities:
- Handling and replying to customer inquiries through email, phone, and a-live clients.
- Maintaining customer relations.
- Providing feedback to Supervisor/ Head on customer’s needs/feedback.
- Preparing and generating reports/relating customer queries.
- Researching into customers’ queries/concerns into the systems.
- And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.
Requirements:
- Candidate must possess at least Bachelor’s/ Degree, in any field.
- Preferably 1-4 yrs. Experienced Employees specializing in Customer Service or equivalent.
- Excellent communication in Vietnamese and English Language are preferred.
- Must be knowledgeable in the use of electronic mail (email), live chat, and other online communication tools.
- Highly organized, self-motivated, and able to work independently or with a team.
- Willing to work in day or night shift
- Willing to relocate to Poipet, Cambodia
Benefits:
- Competitive salary
- Free accommodation
- Meal allowance
- Paid Leaves
- Work visa and permits
- Incentives and bonuses
Job Type: Full-time
Pay: 23,000,000₫ - 35,000,000₫ per month