Location:
Ho Chi Minh, VN, VN
Global Business Unit: TEC
Job Function: Management
Requisition Number: 193597
Description:
Reporting to the Managing Director of Cummins DKSH SEA, General Manager, will provide leadership necessary to grow the revenues and profits for all aspects of the business including full P&L ownership. The GM will lead a cross functional team through strong employee engagement, talent management and operations oversight.
BUSINESS OPERATION MANAGEMENT
- Manages the day-to-day operations at a defined location, responsible for all functions and financial metrics. Develops a deep understanding of Cummins’ business in the region, globally, and across all business units.
- Develops and manages the business to the Annual Operating Plan with input from Business Development and Sales; monitors all appropriate business metrics including Branch balanced scorecards, profit and loss metrics, and asset metrics.
- Ensures business growth by managing annual marketing and sales plan; develops and maintains business relationships with customers and develops new business partners and alliances for the business segment or small geography. Manages market analysis for span of responsibilities.
- Manages customer satisfaction for the Branches as measured by Net Promoter Score and Lens of the Customer programs; encourages a culture of customer service; recruits, develops, motivates, and retains high quality customer service employees.
- Manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development Plans for Branch Managers.
- Manages compliance with health, safety, and environmental standards and compliance; oversees health, safety, and environmental audits. Encourages a culture of corporate responsibility for the benefit of employees and the communities in which Cummins operates.
REQUIREMENTS:
- University or equivalent degree in Engineering, Business or related field required. Advanced degree in Business or related field preferred
- Sales and operation management experiences. At least 15 years experience in professional working experiences. Managing a large group of direct report is preferable
- Excellent in communication. English and Vietnamese.
- Good interpersonal skills in dealing with internal and external customers of all levels
- Strategic thinking / Setting the aims
- Result driven
- Diversity
Requisition Number: 193597
Job Function: Management