Microsoft Windows & Devices Group is driving the development of new hardware solutions such as Xbox and Surface that are bringing new and exciting experiences to the user. The Device Analysis Engineering (DAE) organization is supporting this objective by providing effective Failure Analysis solutions to improve customer experience and drive improvements back into the product development process. DAE mission is to leverage applied science and critical thinking to influence change from materials characterization during technology selection through in depth failure analysis for complex time sensitive issues.
We are looking for a passionate, high initiative and hardware talent to join us in below areas:
This role will be performed in a variety of activities, ranging from DAE lab management, strategy development to hands-on Mechanical, Materials and Physical Failure Analysis. This will provide the best performance/cost options for Microsoft and its hardware products and provide actionable information that drives change and improves quality and reliability.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Hand-on conduct comprehensive mechanical, materials, and physical analysis for both new product introductions and sustaining product improvements, ensuring prompt fault isolation and identification of failure mechanisms
- Develop effective containment plans based on recognized failure mechanism with other functional teams together.
- Relentless drive root cause analysis and corrective actions for critical issues.
- Determine liability on critical and challenging issues by engaging with component suppliers to perform FA at the supplier level.
- Prepare Lesson Learnt / Feed Forward for continuous improvement on device quality for new generation products.
- Develop and implement a Mechanical, Materials and Physical Failure Analysis operating model leveraging internal and external labs to build critical internal FA functions/labs; manage a global network of external Mechanical, Materials and Physical Analysis providers.
Qualifications
Required Qualifications:
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Minimum Bachelor’s degree in mechanical engineering or Materials Science with 12 years related work experience or Master’s degree with 10 years related work experience or Ph D degree with 6 years related work experience
- Demonstrate strong technical knowledge in product mechanical design, manufacturing process, and metrology.
- Deep understanding with hands-on experience on common material analysis and failure analysis tools such as X-Ray, 3D Microscope, SEM, EDX, FIB, FTIR, TGA, DSC. Well know about the sample prep process such as Cross-section, Ion Milling, Dye and Pry.
- Quick learner of Microsoft systems and able to work independently with minimum direct supervision.
- Excellent logical thinking, problem analyzing & solving skills, and strong ability to drive for problem closure.
- Demonstrated passion for finding the root cause and sense of urgency.
- Good interpersonal skill and effective communication which able to express technical concepts in verbal and written English with cross functional teams.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
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Rich work experience on electrical product design or manufacturing.
- 3D modeling: proficiency in using Creo Parametric is desired and preferred.
- Worst case and statistical tolerance analysis.
- Knowledge of engineering materials including metal, plastic and elastomer, etc.
- Knowledge of Plastic injection mold, molding, and plastic secondary processing.
- Knowledge of Metal stamping, forming, and its secondary processing, including tooling.
- Data analysis tools: using other tools like JMP or Minitab is a plus.
- Deep understanding of advanced material analysis and chemical analysis tools such as TEM, XPS, Auger, TOF SIMS, GCMS, Nano Indentation etc. and transfer those FA data into action.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.