To be successful in this position, the individual expected to manage contract manufacturer quality KPIs and work collaboratively with In-region peer groups across the organization, which include but not limited to Quality, Manufacturing, Sourcing and Supplier Quality Engineering team. Ability to communicates status with supplier management team, peers, clients and other stakeholders are essential. Drive quickly and resolves issues that impede business progress.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Develop and maintain supplier quality agreements and performance metrics.
- Collaborate with cross-functional teams and leveraging supplier to implement corrective actions for quality-related issues.
- Monitor supplier progress, conduct audit and provide regular status reports of supplier performance.
- Orchestrate and leverage supplier to investigate and resolve complaints regarding component quality issues.
- Develop and conduct supplier quality training for internal departments and external suppliers.
- Drive clear and accurate communications and recommendations to peers and senior management by distilling complex technical challenges, outlining options, and providing supporting data.
Qualifications
Required Qualifications:
- Bachelor's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 5+ years experience in a manufacturing environment/repair
- OR Master's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 4+ years experience in a manufacturing environment /repair OR 7+ years equivalent experience
- OR equivalent experience.
- Experience directly managing and leveraging supplier in component quality management include operation, engineering, quality and compliance.
- In addition to effective management skills, the successful candidate will need to have the following attributes:
- Strong Integrity
- Strong passion and accountability
- Leadership (Agent of change)
- Ability to influence
- Supplier relationship management
- Supplier development skill set
- Certified Quality Engineer (CQE) or other relevant certifications such as ISO, ASQ, or APQP are preferred.
Preferred Qualifications:
- Bachelor's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 7+ years experience in a manufacturing environment/repair
- OR Master's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 6+ years experience in a high-volume manufacturing environment
- OR Doctorate in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 3+ years experience in a manufacturing environment/repair OR 9+ years equivalent experience.
- Patent or track record of engineering excellency.
- Quality Control Techniques: Knowledge of quality control techniques, statistics, and methodologies.
- Problem-Solving Skills: Strong analytical and problem-solving skill.
- Communication Skills: Excellent written and verbal communication skills.
- Team Collaboration: Ability to work effectively with cross-functional teams and suppliers.
- Attention to Detail: Strong attention to detail and the ability to work independently.
- Must be effective communications skills that transient across different levels in the organization which include peer, support function and higher management are essential.
- Additional experience and knowledge in consumer product, product development process will be significantly. advantageous. Supplier management experience preferred.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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