Program Effectiveness Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Finance is a support function of WVV with the main responsibilities of maintaining and strengthening the accountability and stewardship over the financial resources being entrusted to the organization.

In addition to the requirement of professional and educational background, staff working for the Finance function are required to possess a strong characteristic of honesty and integrity, as well as the ability to arrange and work under high pressure to meet very strict deadlines of financial reports submission.

By working closely with the AP/Project staff and other support staff, Finance function assists the WVV Management in achieving the office objectives by provision of improved financial management, better compliance, better controls and procedures.

PURPOSE OF POSITION:

To support World Vision Vietnam (WVV) in implementing effective assessment, design, monitoring and evaluation events and strengthen WVV’s Monitoring and Evaluation (M&E) system across all programs, including Technical Programs, Area Programs (APs); and Special Funded Projects (SPs); strengthen DPA application in APs/APs in order to promote community ownership. The position involves significant reflection and learning as a process of quality improvement of M&E systems across WVV’s entire programs and in the approaches used to measure WVV’s effectiveness.

The PE Specialist assists the Manager of Programme Effectiveness Unit and subsequently Program Quality and Resource Development Director in building up the capacity of Zonal Program Effectiveness Officers, and relevant staff in effective M&E skills including the implementation of CWBOs.

The PE Specialist supports the Manager of assigned Technical Program in contextualizing DME tools, measuring indicators and monitoring the progress toward achieving TP goals and outcomes.

The PE Specialist supports the APs and projects in their assigned zone and all other APs whenever requested to meet minimum standards of DME for community development, and to promote higher quality sustainable programming.

To coordinate WVV departments, APs, projects to achieve the Horizon 3.0 Implementation Plan and assist APs and Projects in using Horizon 3.0 in managing effectively the AP/project information.

KEY RESPONSIBILITIES:

I. DME technical support: The quality of program and project Assessment, Design and Evaluation is consistently improved through active involvement in key DME event in the annual calendar.

• Lead baseline and evaluation events with assistance provided in formulating methodology, collecting and analysing data; recommendations given to the final evaluation and assessment reports;

• WV’s Development Programme Approach are contextualized and introduced progressively into WVV assessment, design, monitoring and evaluation;

• Key Performance indicators are consolidated through Horizon and Powerbi

• Program Effectiveness Manager and PQRD Director are assisted to establish a feedback loop with the community for the application of LEAP to inform decision-making;

• Assigned technical programs and projects are assisted in developing standard tools and monitoring the progress toward their goal and outcomes;

• TPs/APs are supported with relevant tools and processes for shared monitoring system;

• APs/TPs/APs are supported with tools and processes for measuring and report on outcome on regular basis.

• Review and provide comments for LEAP documents.

II. iCWBOs/CWB targets: WVI’s Indicators for Child Well-being Outcomes (CWBOs) and CWB targets are implemented for maximum relevance and utility in the Vietnam and AP context in consultation with PEU Manager.

• Indicators are standardized for each TP;

• On-going support is provided to implement baselines in APs/TPs to improve the quality of program DME

• Quality assurance for iCWBO/CWBT measurements is control in order to make sure that the data is valid and reliable for informing decisions

• AP staff and community capacity is built to understand and use the iCWBO/CWBT data in each AP environment.

• Simple materials are collected and developed to support the effective implementation of the iCWBOs and MIS, Horizon;

III. DME Capacity Building: AP teams are supported to build DME capacity for project staff, local partners.

• Staff training workshops are organized to introduce DME, DPA, CWBOs/CWB targets, Key Performance Indicators (KPI), and Horizon;

• Close liaison is built and maintained with other relevant institutions such as local NGOs and WV National, Support and Regional Offices to best meet the objectives of Capacity Building for MnE and improve WVV’s M&E system;

IV. Coordination: Coordination with other PEU team members and departments

• Coordinate with CE specialist in order to promote the community ownership in all LEAP cycle

• Coordinate with PE Specialist for MVC/CCT in effectively identifying and assisting MVC and vulnerable groups

• Coordinate with PE specialists in facilitating DME events and learning events

• Assist assigned TP teams in finalizing Technical Program Design Document and TP adaptation through AP planning process.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

• Bachelor degree in Community Development, Business Administration, Information Management, Public Health and/or related fields.

• Master degree is preferred

Knowledge & Skills

• Have sound knowledge in developmental approach, M & E and management of information systems.

• Understanding of NGOs and research field.

• Have good skills in training and capacity building.

• Have excellent interpersonal skills

• Have excellent communications skills in verbal and written English and Vietnamese

Experience

• Experience of working with NGOs.

• At least 5-year experience on M&E and Information Management System

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

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