Description

Participate in servicing clients.

Perform standardized, high-volume operational activities to support both client & market-facing specialists across the end-to-end placement lifecycle for new business and renewals.
Provide internal coordination of activity required for managing client interactions and queries.
Provide operational support including but not limited to answer clients’ enquiries through direct line during office hours; support clients’ enquiries related to claim process; manage insured data; follow up client’s payment; collect and screen claim data; prepare data and documents prior to client’s meeting; and closely coordinate with the designated Account Managers to prepare documents as per client’s request.
Follow strictly standard compliance, along with any local procedures and policies.
Other tasks assigned by the Company.

Support sales process.

Proactively support sale and broking manager for processing of sale and broking to develop new business and cross sale.
Participate in sale administrative areas and broking process: preparing pipeline, gathering data, prepare proposals, quotations, comparisons worksheets, reports, confirmation of cover, …

Participate in sales.

Conduct sales planning and activities: finding pipeline & prospect, doing cold call to pipelines and search for client’s interest in WTW; prepare proposals, comparison, process contract….

Qualifications

Requirements:

University degree
Computer Literate, MS-Word, Excel, Power Point
At least 02 years’ experience at B2B BD/Sales admin position for MNC, preferably insurance/service industry
High integrity, Initiative, and critical sense ownership
Proactive, Strong customer management skills
Client-oriented, innovative, and critical sense
Good presentation and negotiation skills
Be able to work under high pressure.
Long-term commitment
Fluent in English & Vietnamese

An equal opportunity employer

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