Department Marketing
LevelEntry Level
LocationVietnam - Ho Chi Minh City
Our Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.
Job Description:
Operation for project Affiliate:
- Payment operations: Verify payment and tax information (KYC), QC payment acceptance documents, prepare payment acceptance, and process partner payments.
- Contract operations: Onboard partners, process master contracts and service/project appendices, and perform the acceptance process in accordance with the contract.
- Support: Set up communication features (email, messaging, etc.), landing pages for campaigns, create/ban/unban Affiliate accounts, and support issue handling escalated by external teams (Legal, Risk, etc.) or related to short-term Affiliate projects.
- BPO management: Plan and book BPO headcount monthly; process contracts and payments on a monthly basis.
- Handle customer feedback through issue tickets from the Shopee Help Center.
- Other tasks as assigned by the employer from time to time.
Requirements:
- Fresh graduates or candidates with less than one year of experience in managing payments and contracts.
- Bachelor’s degree in Business, Marketing, Finance, or related field;
- Detail-oriented, positive attitude, be flexible and adaptable;
- Strong logical thinking and problem-solving skills;
- Strong communication skills in both written and verbal formats;
- Have a ‘get-it-done’ entrepreneurial attitude;
- Good command of English;
- Detail-oriented with an understanding of how to work in finance or operations;
- Nice to have: Direct experience in e-commerce, payment.
Please note that only shortlisted candidates will be contacted for the next steps within three weeks.
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