About FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock code 1828.
For more information, please visit
www.fwd.com
FWD Vietnam was established in 2016 and is a member of FWD Group. For more information, please visit
www.fwd.com.vn
- Main coordinator to support line manager to execute sales contest & campaigns and other initiatives to drive new production, maintain & improve K2 by working with Sales & non sales functions/departments: Sales team, Banca Support team, Actuarial team, IT, Operations team, Legal, Risk & Compliance.
THE JOB:
KEY ACCOUNTABILITIES:
- Be responsible for planning sales contests and campaigns (which includes planning, designing, launching, budget management and post launch review), to drive new sales and K2 improvement to meet business’s target.
- Provide business performance analysis for the management team on the assigned projects.
- Coordinate with Account head/bank partners to plan, propose and align contest, and campaign design or other initiatives to drive new production & K2 improvement.
- Prepare contest & campaign proposal to get Senior level (C levels)’s approval before executing.
- Coordinate with Account Head/Bank partner/Other supporting functions to execute all approved contest & campaigns with timely manner (which includes and not limited to prepare, launch memo, EDM, tracking and other tools of contest & campaign communication).
- Evaluate effectiveness of launched contests & campaigns and recommend solutions to improve or enhance effectiveness of next contest & campaigns.
- Monitor contests’ results regularly and support sale team to answer all questions related to contest’s rules.
- Frequently contact partners and sales team to get information of competitors’ campaigns and contests and propose counter-attack activities.
- Analyze and interpret data to identify trends and opportunities for improvement
- Prepare ad-hoc reports related to contests as requested by management
- Provide on the job training and coaching to team members
- Monitor and manage budget to ensure expense within approved limit.
- Other tasks assigned by Line managers & companies.
THE PERSON:
QUALIFICATIONS / EXPERIENCE
- Bachelor’s degree, prefer in Economics, Auditing, Statistics, or related fields.
- Minimum 3-4 years’ experience in distribution or insurance operations.
- Qualification / Certificate in Life insurance is a plus.
KNOWLEDGE & TECHNICAL SKILLS
- Advanced in MS Excel, Word, Power point, SQL.
- Good data analytics or and data story telling. Hard working, teamwork and be highly responsible
- Strong communication skills to communicate complex topics in an easy-to-understand manner to a wide range of audience and can work under pressure
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