Job Responsibilities:
To be involved in the Post Sales support function in assigned area with strong emphasis on activities such as periodical maintenance, trouble shooting, installation and distributor resource development.
- To support Distributors & customers in order to rectify issues and maintain customers’ confidence
- To be involved in Post Sales Engineering Support i.e. installation, maintenance and troubleshooting
- To attend product trainings to acquire the required skills/knowledge and competitive and advantage
- To support in System Configuration and sourcing of items for potential projects
- To control the distribution of release notes and new software versions to distributors
- To support in Demonstration / Evaluation for full range of PCB Inspection System products either direct or together with distributor
Requirements
- Required a Degree in Electronics/Electrical/Mechatronics Engineering
- Chinese skill is required. The person can communicate with Chinese customer and make the report in Chinese.
- Good in English (listening, speaking, reading and writing parts), Also the person can understand technical document in English.
- 0-1 year post-sales (engineering support) experience
- Exposure in Surface Mount Technology (SMT) Industry is required
- Good command of computer skills
- Travelling Requirements: Estimated 30% travelling is required
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