Distribution Compliance Senior Officer / Chuyên viên Kiểm soát Tuân Thủ kênh Đại lý

Job Purpose: To support Distribution Compliance team in handling regulatory and internal compliance risks through timely reporting, effective case investigation, and cross-functional coordination with relevant departments.

Main Tasks and Responsibilities

• Prepare compliance reports related to key indicators, action plans, and recommendations to mitigate Agency violations. Follow up and ensure timely submission of periodic reports, including regulatory reports (e.g. MOF/IAV reports), internal reports (e.g. Monthly Compliance Reports, Self-checking sheets), and ad-hoc reports (e.g. violation analysis).
• Handle complaints or violation cases, including conducting interviews with agents, documenting the process, and proposing appropriate disciplinary actions.
• Coordinate with relevant departments to recommend blacklisting of agents to IAV when necessary.
• Work with internal teams to calculate and propose deduction or additional bonuses related to compliance matters.
• Collaborate with IT to implement or enhance compliance systems and tools.
• Update compliance-related policies and procedures; review, revise, and improve internal SOPs to enhance operational efficiency and ensure regulatory alignment.
• Support compliance training sessions and perform inspections when required.
• Perform other duties as assigned by the Head of Distribution Compliance or Chief Legal Compliance & Risk Officer.

• Bachelor’s degree in Law, Finance, Economics, Business Administration, or other related fields.
• At least 3 years of working experience in compliance, internal control, risk management, investigation, or similar functions in the insurance, banking, or financial services industry.
• Strong skills in report analysis and documentation.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• English communication is preferred (reading and writing compliance-related content)