Responsible to lead end-to end delivery of technology transformation initiative that align with FedEx transformation strategy. The candidate will be responsible for planning, executing, and closing multiple projects that enhance operational efficiency, improve shipment visibility, and enable digital process integration across gateways, hub in Asia Pacific.
- Identify operational opportunities in FedEx gateways & ramps where technology can enhance efficiency, operational costs, service, and transform these opportunities into full scalable end-to end projects. Develop and deliver these projects from concept through implementation, ensuring they are aligned with business goals and deliver measurable results.
- Lead cross functional international teams including IT, Operations, Engineering, Data Analytics, and vendor partners through the full project lifecycle.
- Define scope, timelines, budget, and resources, oversee execution from initiative to post implementation review.
- Act as the main communication bridge between leadership, regional teams, and technical teams.
- Oversee design testing and deployment of new systems, ensure smooth integration with existing FedEx tools and processes.
- Identify risks, develop mitigation plans, and ensure operational continuity during transformation.
- Prepare annual business plan, multi-year outlook and Ground/Air Network roadmap.
- Vendor management including managing service-level agreements, identifying vendor risks, addressing issues and dependencies, and implementing effective mitigating strategies
- Planning, preparing and implementing short, medium and long term plans which are aligned with stakeholders in Marketing, Finance and Operations.
- Publish weekly, monthly and ad hoc reports including strong executive summary and well rounded facts highlighting clear pain points and next steps
- Represent the team at multiple internal business forums with Senior Leadership from multiple functions
- Foster effective communication and collaboration among team members, promoting a positive and productive work environment
- Conduct program evaluations and lessons learned sessions, identifying areas of improvement and implementing corrective actions
- Stay up to date on industry trends, best practices and emerging technologies to drive continuous improvement in program management practices
- Use data to validate facts and conduct in-depth data validation to structurally identify root cause and propose well aligned effective and sustainable suggestions for solutioning
- Bachelor’s Degree in Industrial Engineering, Systems Engineering, Computer Science or related discipline
- Five (5) years of work experience in industrial engineering, operations
- Proven experience as a project or program manager with tangible results
- Exceptional organization and time management skills with a keen eye for detail
- Strong problem solving and decision-making abilities with a capacity to navigate through ambiguity
- Proficiency in Data Analytics (Power BI, SpotFire), Reporting and Communication
- Microsoft Office skills is a must have (PowerPoint, Excel, Visio, Planner, etc.)
- Possess a high level of integrity, autonomy and ability to function independently, to deliver results with minimal supervision from management.
Optional
- PMP/CAMP / PfMP certification or
- PRINCE2 certification
Work Location: Centennial Tower, 3 Temasek Avenue, Singapore 039190
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
