Company Description
SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland).
Job Description
As we scale our operations and enhance internal infrastructure, we’re looking for a hands-on IT Lead to oversee IT activities at our Da Nang office, ensure system stability, and support a secure, efficient working environment for all employees.
Maintain/upgrade office network systems, routers, switches, and virtualization infrastructure for the two Danang and Hanoi offices, and oversee the branch.
Manage Active Directory (AD), Email, Windows Servers, and ADFS SSO.
Directly manage Infrastructure, Service Desk, and IT Security
Deploy and manage Office 365, integrating on-premises systems in a hybrid model.
Implement solutions for Exchange Online, SharePoint Online, OneDrive, and security features.
Support users in adopting Office 365 tools
Deliver day-to-day IT support to internal users (workstations, network, VPN, printers, conferencing tools, etc.)
Set up and maintain laptops/desktops (Windows/macOS), user accounts, and software environments
Manage Google Workspace and access control across internal platforms
Ensure security protocols are applied, including antivirus, device encryption, firewall, and password policies
Support internal compliance efforts for ISO 27001 and SOC Type 2 certification audits
Act as the primary contact for all IT-related issues at the Da Nang site
Liaise with the regional/group-level IT teams for infrastructure alignment or escalations
Qualifications
More than 03 years of experience in systems administration and/or IT support.
Strong troubleshooting skills in Windows/Linux, macOS, and network setup
Hands-on experience with Google Workspace, Microsoft 365, and endpoint security
Strong experience with virtualization platforms
Practical experience or involvement with ISO 27001 and/or SOC Type 2 implementation is a strong plus
Proactive, reliable, and solution-oriented mindset
Ability to communicate clearly with both technical and non-technical stakeholders
Knowledge of scripting (e.g., Bash, PowerShell) or automation tools
Good English (reading/writing/speaking)
Nice to Have
- Familiarity with Jira, Confluence, and IT documentation best practices
- Basic knowledge of scripting (e.g., Bash, PowerShell) or automation tools
- Experience working in a distributed, international team environment
Additional Information
What we offer
- 20 days of annual leave – Because work-life balance matters.
- Premium healthcare package with MIC and comprehensive annual health check-ups
- Lunch allowance to fuel your productivity.
- Exposure to cutting-edge technologies and Agile methodology in a dynamic, modern work environment.
- Engaging company culture with fun activities like team buildings, company trips, and weekly Happy Friday events.
- Chance to work with high-profile multinational clients, expanding your global experience and technical expertise.
- Global collaboration – Work with both Vietnamese and international colleagues.