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Key Account Management Intern (Only for Chinese Native Speaker)

DHL
Hà Nội
2 ngày trước

1. Main Tasks:

  • Generate and maintain a portfolio of Chinese trading + prospective customers (targets to define upon start)
  • Maintain an active opportunity pipeline of Chinese, Taiwanese customers based in Vietnam, China & Taiwan to meet and exceed targets and ensure it is entered into the system
  • Ensure accurate and timely entries and maintenance of high-quality information on the CRM
  • Have a clear understanding and knowledge of DHL products and services
  • Be aware of market developments and competition for China, Taiwan & Vietnam
  • Make competitive proposals to customer and convert in favor of DHL. Wins, retains and develops medium-sized Business Customers (Gross Profit of EUR10K-150K) p.a.
  • Build rapport and trust with customers by being informed about customer’s business and the market. Assesses the type and size of customer needs
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
  • Uses networks within the various Sales channels within DHL Group to collaborate on customers' marketing strategies and offers a full supply chain of services to service customer needs.
  • Be a part of Chinese community in Vietnam & represent DHL in various business forum

2. Requirements:

  • Final Year Student, can work full time
  • Chinese native speaker & good English skills (both speaking and writing)
  • Proven commercial mindset
  • Can-do attitude, hard-working and enthusiastic
  • Good administrative skills, results-driven and detail-oriented
  • Ability to handle multiple and changing priorities
  • Ability to work effectively, independently and in a Team environment.
  • Basic business skills
  • Experience with MS Office e.g. Outlook; experience with CRM tools preferred


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