Key Account Manager - Personal Healthcare

Job Title

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

Key Account Manager – Personal Healthcare (Full Time)

Your Opportunity:

The Key Account Manager Personal Healthcare is responsible for growth of all Philips Philippine products to assigned Channel Partners
This role represents and promotes the full product range, conducts customer product demonstration and information sessions, training, sales and contract negotiations, business development and all other relevant activities to grow the business.

You are responsible for:

· Deliver overall Channel Partner’s target/AOP

· Develop Key relationships with all customer bases to drive and grow business

· Develop a full product and disease state knowledge wherein you need to maintain current product and disease state knowledge, ensure capability to converse with key stake holder to conduct and grow business in the field with all stakeholders

· Key customer regular visits and regular cadence with assigned Channel partners

· Review Channel Partners performance, conduct regular business review meetings

· Work and liaise closely with key internal stakeholders and represent Philips key behavioral and cultural values

· Map (periodically) the PPI product & solutions market opportunity with assigned Channel Partners

· Identifying key resellers, diagnostic providers, leading physicians, key purchasing bodies, key decision makers, key clinicians – then prioritizing to develop specific sales actions plans to help Channel partners/customers achieve clinical/commercial outcomes and grow our sales

· Team up with the other business functions to achieve key growth & revenue generating activities within the assigned Channel Partners

· Work with BU and operations on pricing, quotes, shipping, resolving order problems, etc. as required and maintain CRM records of territory, customer order potential, status of sales in progress and provide feedback to management on a regular basis.

· Regularly call on all assigned Channel Partners for regular check on GTMs and growth plans for Philips

· Drive brand preference for assigned Philips products, solutions and accessories through increased face time and visibility with the key stakeholder

· Develops Partners capability and initiate enablers to drive growth and increase Philips wallet share within the Channel Partners business

· Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

· Report back competitor activity and business opportunities

To succeed in this role, you’ll need a customer-first attitude and the following:

· Bachelor level qualifications with 8 to 12 years’ experience in FMCG and Personal Healthcare products

· Strong interpersonal and communication skills

· Excellent Stakeholder Management skills

· Analytical and can create/manage reports

· Self-sufficient and self-motivated

· Must be willing to travel as required by the business

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.