Key Responsibilities
- QA delivery on projects involving Salesforce CRM, Service Cloud, Experience Cloud, and custom Salesforce apps
- Conduct and guide non-functional testing (performance, load/stress, and security) especially for Salesforce-integrated systems
- Drive and evangelize Salesforce test automation using tools like Provar, Selenium, TestComplete, or TOSCA
- Collaborate with cross-functional teams, including Salesforce developers and administrators, to define test strategies and ensure proper test coverage
- Validation of Salesforce custom objects, flows, Apex code, integrations, and third-party apps
- Provide coaching to junior QA engineers, especially in Salesforce-specific testing techniques
- Coordinate UAT, regression testing, and production readiness for Salesforce platform releases and updates
- Integrating QA processes into CI/CD pipelines with Salesforce DX, Git, and Azure DevOps or Jenkins
- Contribute to the evolution of the QA automation framework and introduce innovations specific to Salesforce testing
- Perform test coverage analysis ,bug triage and defect resolution sessions
- Participate in Agile ceremonies and provide consistent, transparent QA status reporting
Skills & Experience
- Proven experience in QA for Salesforce applications or CRM platforms
- Knowledge of Salesforce architecture and familiarity with API testing, SOQL/SOSL, and data validation within Salesforce
- Strong automation experience, preferably in Salesforce-specific test tools (e.g., Provar, Selenium, Copado Robotic Testing)
- Able to adapt to various automation technologies and coach others in their application
- Experience in coordinating with global teams and aligning across geographies and time zones
- Strong understanding of Agile/Scrum methodologies
- Exceptional troubleshooting, root cause analysis, and creative problem-solving skills
- Proactive in identifying process improvements and driving adoption across the team
- Excellent communication and stakeholder management skills
Report job
