Mô tả công việc:
(Mức lương: Thỏa thuận)
[DA SALES & RESERVATION TEAM LEADER
(This position will work for Air Cargo sector- GSA/GSSA Service)
JOB DESCRIPTION
- Sales activities (both outdoor & indoor) to agents for cargo to fill up flights.
- Sales visits to develop and strengthen the relationship with customers.
- Identify and analyze target markets and clients within the specified area or customers to achieve the committed load factor, Revenue, and Profit.
- Follow up and coordinate with other departments and customers to comply with the regulations of the Airline principal.
- Communicate developments, trends, and opportunities to management and provide recommendations for the Sales strategy.
- Assign tasks and manage the quality of reservations and customer service.
- Customer management (current and new customers): provide the service information, rates, spaces, and flight schedules to customers.
- Maintains relationships with the key accounts and handles disputes and escalations.
- Handle the service issues, updates, and support requirements of customers.
- Negotiation and handling the draft contract with customers. Monitor the credit terms, and accounts receivable status.
- Complete the sales activities reports and performance reports assigned by Cargo Supervisor.
- Management of allocation, flight load to maximize Revenue & Profit.
- Other tasks assigned by the Cargo Supervisor.
- Working location: 11th Floor, Summit Building, 350 Nguyen Van Linh, Thac Gian, Thanh Khe, Da Nang, Vietnam.
- Having 2-3 years of Air Cargo Sales experience at Airlines, co-loader or forwarder companies (air freight sales of forwarders or sales for airlines).
- Having knowledge of Cargo Industry, customer service processes, procedures & products, and booking tools;
- Bachelor’s degree in Aviation/Business Administration/Foreign Trade Economic, Logistics, Supply Chain.
- Having knowledge about Aircraft type/ULD, Air Cargo is a plus point.
- Fluent in English (4 skills) and Vietnamese
- Good in Microsoft Office Suite (Word, Excel, Outlook) and data analysis.
- Be willing to work overtime and follow the airline's work schedule.
- Strong communication and customer focus.
- Ability to work independently and as part of a team.
- Positive attitude and a willingness to learn.
Ngành nghề: Bán hàng / Kinh doanh, Vận chuyển / Giao nhận / Kho vận, Hàng không
Kinh nghiệm: 2 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Đà Nẵng
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Phụ cấp thâm niên
- Nghỉ phép năm
- CLB thể thao
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
Yêu Cầu Công Việc
- Having 2-3 years of Air Cargo Sales experience at Airlines, co-loader or forwarder companies (air freight sales of forwarders or sales for airlines).
- Having knowledge of Cargo Industry, customer service processes, procedures & products, and booking tools;
- Bachelor’s degree in Aviation/Business Administration/Foreign Trade Economic, Logistics, Supply Chain.
- Having knowledge about Aircraft type/ULD, Air Cargo is a plus point.
- Fluent in English (4 skills) and Vietnamese
- Good in Microsoft Office Suite (Word, Excel, Outlook) and data analysis.
- Be willing to work overtime and follow the airline's work schedule.
- Strong communication and customer focus.
- Ability to work independently and as part of a team.
- Positive attitude and a willingness to learn.
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng
Trung cấp - Nghề
Không yêu cầu
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