About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for six consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi AnWe are seeking a dynamic and results driven Sales Manager to lead revenue generating efforts for our resort. The role is responsible for developing and executing strategic sales plans to attract new business, retain existing clients, and maximize profitability across leisure, MICE, and other key market segments. The ideal candidate will have a strong background in hotel/resort/travel Industry sales, a proactive approach to relationship management, and the ability to collaborate effectively across departments to ensure an exceptional guest experience.
Position is based in Ho Chi Minh City Sales Office with regular travels within Vietnam, occasionally travel to resort and destination appointed by Commercial Director / Director of Sales.
KEY RESPONSIBILITIES:
- Drive room and ancillary revenue through proactive sales efforts and relationship-building with client and travel trade partners.
- Identify new market opportunities and tailor sales strategies to meet business objectives.
- Manage key accounts, attend trade shows and industry events, and represent the property to promote brand visibility.
- Collaborate with Marketing, PR, Revenue and Operations teams to ensure alignment of sales strategies.
- Track sales performance metrics, prepare regular reports, and adjust tactics based on performance analysis.
- Ensure that Sales & Catering Systems data are complaint.
QUALIFICATIONS & EXPERIENCE
- College degree required - 3 years or equivalent experience in the hospitality industry.
- Reading, writing and oral proficiency in English is required, other languages would be an advantage.
- Strong communication, negotiation, and organisational skills.
- Proven ability to build and maintain client relationships.
- Knowledge of market trends, competitive set and distribution channels.
- Knowledge in computer skills, hospitality and sales systems.
