Job Description:
- Execute customer’s service requirements from Bookings, Cargo movement to Data Transmission, Documentation, Invoicing and Cost booking.
- Cooperate with worldwide agents to handle shipments.
- Handle documentation for all kinds of shipments (export and import, sea freight) until close a file.
- Problem solving in order to improve service delivery standards and minimize cost impacts.
- Ensure customer satisfaction and feedback to customers in professional manner.
- Prepare reports, update system timely and accurately.
Job Requirement
- Graduated from university with specialization in in Economics, Transportation, International Business.
- At least five years experienced in forwarding, logistics.
- Good at Internet, MS Office (Excel, Word, Power Point).
- Good skill of Interpersonal communication and Customer Service
- Good at English (speaking & writing)Good with figures, responsible, careful, detail-oriented, and good at teamwork.
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