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(Senior) Product Manager

Zalo
Thành phố Hồ Chí Minh
Full time
1 ngày trước
Hồ Chí Minh

Full-time

Zalo is seeking a (Senior) Product Manager to lead the Product team in charge of Comm/VAS (Communication/Value-Added Services) features for Zalo PC. This role requires a highly entrepreneurial mindset, strong leadership, and a proven track record in building user-facing products at scale.

What you will do

  • Drive the planning and review of Comm/VAS features on Zalo PC, including but not limited to:
    • Communication core and chat responsiveness;
    • Generation of 4K thumbnail previews for media;
    • Send & forward message flow;
    • Web-based product enhancement;
  • Collaborate closely with engineers and designers to bring features to life from concept to launch;
  • Lead ideation and innovation processes to improve user experience and value delivery;
  • Integrate user research, usability studies, and data insights into product decisions;
  • Define and track success metrics to ensure continuous product improvement;
  • Understand Zalo’s competitive positioning and help define product direction for PC platforms;
  • Maximize team efficiency in a fast-paced and dynamic environment.

What you will need

  • Proven experience leading a product team, ideally in consumer tech or messaging platforms;
  • Experience building and scaling user-facing products for a large user base;
  • Familiarity with feature management and end-to-end product lifecycle;
  • Knowledge of Comm/VAS-related domains and responsiveness in real-time communication;
  • Solid understanding of UX/UI principles;
  • Strong analytical and problem-solving skills with an innovative, user-first mindset;
  • Experience in qualitative and/or quantitative research methodologies;
  • Ability to collaborate across disciplines, including design, engineering, and product management;
  • Excellent communication skills and a logical, structured thinking approach.

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