Hồ Chí Minh
Full-time
Zalo is seeking a (Senior) Product Manager to lead the Product team in charge of Comm/VAS (Communication/Value-Added Services) features for Zalo PC. This role requires a highly entrepreneurial mindset, strong leadership, and a proven track record in building user-facing products at scale.
What you will do
- Drive the planning and review of Comm/VAS features on Zalo PC, including but not limited to:
- Communication core and chat responsiveness;
- Generation of 4K thumbnail previews for media;
- Send & forward message flow;
- Web-based product enhancement;
- Collaborate closely with engineers and designers to bring features to life from concept to launch;
- Lead ideation and innovation processes to improve user experience and value delivery;
- Integrate user research, usability studies, and data insights into product decisions;
- Define and track success metrics to ensure continuous product improvement;
- Understand Zalo’s competitive positioning and help define product direction for PC platforms;
- Maximize team efficiency in a fast-paced and dynamic environment.
What you will need
- Proven experience leading a product team, ideally in consumer tech or messaging platforms;
- Experience building and scaling user-facing products for a large user base;
- Familiarity with feature management and end-to-end product lifecycle;
- Knowledge of Comm/VAS-related domains and responsiveness in real-time communication;
- Solid understanding of UX/UI principles;
- Strong analytical and problem-solving skills with an innovative, user-first mindset;
- Experience in qualitative and/or quantitative research methodologies;
- Ability to collaborate across disciplines, including design, engineering, and product management;
- Excellent communication skills and a logical, structured thinking approach.
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