Senior Sales Support (Non-Life Insurance)

Mô tả công việc:

JOB PURPOSE

The Sale & Customer Services _ Assistant Manager is responsible for developing new business opportunities, maintaining strong client relationships—especially with Japanese customers—and ensuring smooth coordination of sales, marketing, and customer service activities. This role also plays a key part in ensuring timely premium collection and promoting client retention through high-quality service.

KEY RESPONSIBILITIES

1. New Business Development

• Identify and develop new sales and marketing channels (e.g., brokers, agents, partners).
• Build and strengthen relationships with brokers, agents, and key partners.
• Propose and implement new marketing and business initiatives aligned with company objectives.
• Approach and engage prospective clients to introduce insurance products and tailored service solutions.
• Develop and execute business development plans and sales strategies.

2. Business Servicing (New & Renewal)

• Provide necessary information and consultations to potential clients.
• Prepare monthly renewal lists; track and follow up on renewal opportunities with assigned clients.
• Make quotations for new, renewal, or cross-sale opportunities, in compliance with underwriting and marketing guidelines.
• Monitor premium due dates and follow up with clients to ensure timely payments.

3. Client Servicing & Retention

• Maintain and regularly update the client database for accuracy and efficiency.
• Respond to client inquiries regarding insurance products, coverage details, and service support.
• Maintain strong relationships with clients through regular visits, gifts, and participation in client events or celebrations.
• Deliver client training sessions or presentations when required.
• Support claims department in coordinating loss surveys.
• Assist Risk Engineers in conducting risk assessments, loss control activities, and technical workshops when necessary.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

13th month salary, performance bonus, allowances
Health care insurance, annual health check
Annual leaves, Company trip

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

• Education: Bachelor’s degree in Insurance, Finance, Economics, or a related field.
• Experience: Minimum 5 years of working experience in a similar role within the non-life insurance sector.
• Technical Knowledge: In-depth understanding of non-life insurance products and practices.
• Business Acumen: Strong grasp of sales, marketing strategies, and customer service principles within the insurance industry.
• Language Skills: Proficient in English (speaking and writing);
• Computer Skills: Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Interpersonal Skills: Excellent communication, relationship management, and client-handling capabilities.
• Work Style: Team-oriented, organized, customer-centric, and result-driven.

Benefits

• 13th month salary, performance bonus, allowances
• Health care insurance, annual health check
• Annual leaves, Company trip

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng