Description:
We are seeking a proactive System Administrator/ Operation Engineer to operate and support our AI (X-Ops) System and Gen AI projects. This role involves providing technical support to both internal users and clients, ensuring the reliability and smooth operation of AI-driven systems. You will monitor system performance using specialized tools and assist end users with technical issues related to AI.
Key Responsibilities:
- Operate and maintain AI (X-Ops) systems and Gen AI projects.
- Provide technical support to internal users and external clients, addressing system-related inquiries and issues.
- Monitor system health and performance using monitoring tools; proactively identify and resolve potential problems.
- Collaborate with cross-functional teams to ensure system availability and optimal performance.
- Assist users in navigating AI workflows and resolving access or functionality challenges.
- Document technical procedures, incidents, and resolutions to maintain knowledge base.
- Support deployment and continuous improvement of AI systems and workflows.
Key Qualifications:
- Up to 2 years of experience in system administration, technical support, or related IT roles.
- Experience with system monitoring tools and troubleshooting.
- Basic understanding or strong interest in AI technologies and workflows.
- Excellent problem-solving skills and ability to communicate effectively with technical and non-technical users.
- Experience supporting both internal users and external clients is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
Why You Should Join:
- Shape the internal infrastructure of a modern tech organization
- Combine operations with AI innovation in a highly agile team
- Work closely with business, technical, and product leadership
- Lead initiatives that scale knowledge, reduce noise, and enable transparency
Apply now!
Due to the high volume of applicants, only shortlisted candidates will be contacted. We apologize for this inconvenience!
Report job
