Mô tả chi tiết
Position summary:
Enrolment
Mandatory
Competencies skills, knowledge & abilities
Position summary:
- This position will work closely with Assistant Academic Manager, Head Receptionist and teaching staff to ensure all responsibilities and services are completed to assist the Little Genius daily operations.
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The position requires a high level of attention to detail with a clear focus on quality outcomes.
Enrolment
- Enroll students
- Introduce programs
- Introduce suitable classes (not only one class)
- Arrange trials
- Consult after trials (class time, teachers feedback)
- Arrange official class (based on our current class schedule)
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Put on waiting list if there is no available class
- Write receipts
- Stamp Cards
- School policy sending
- Collect Money
- Cash transaction
- Monthly tuition report
- Send message to remind trial time (see message e.g.)
- Call/Send message to remind registration after trial classes (2-3 days later)
- Call/text parents when kids are absents (two days later)
- Send parents invoice to all parents
- Record all teachers teaching hours
- Record all staffs overtime
- Check students attendance everyday + absence reason
- Send all letters (holiday, new policy, changes..) to all parents
- Print out and put all necessary documents on the shelves of reception area
- Pick up and drop off all students
- Input all data of students
- Input and update all tuition fee information
- Input all parents complaints and feedback, reason of recess
- Consult parents during Events
- Check email and online registration to consult parents everyday
- Take parents to school tour introduce all suitable classes
- Update students number of trials, recess, new registrations
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Undertake other related duties as determined by manager
- Check & update the bus time every day (if necessary)
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Update and give bus list to drivers everyday (if anything is new)
- Bachelors degree in Education with a certification in Educational Management
- Bachelors degree in English linguistics/language
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Proficiency in English communication. Good at Chinese/Japanese/Korean is preferred
Mandatory
- Proficient with Microsoft Office Suite
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Proven working experience in a front office handling receptionist responsibility
- 1+ years experience of reception
- Experience with professional appearance
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Working hard
Competencies skills, knowledge & abilities
- Proven ability to prioritise tasks and work to strict deadlines
- Demonstrated ability to work effectively under pressure and manage complex tasks
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Demonstrated superior negotiation skills
- 44 hours/week, weekends (Saturday and Sunday) is obligatory.
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1,5 day off on weekday and 1 Sat off/month (negotiable)
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200 202 Hà Huy Tập, Nam Thiên 3, Tân Phong Ward, District 7
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