Chief Executive Officer

Location: Ho Chi Minh City,Ho Chi Minh City,Vietnam

Lead the next chapter of fintech innovation in Vietnam. 

At Trusting Social, we’re using AI and big data to redefine how credit is delivered, at scale, to hundreds of millions of consumers.

Join a mission-driven fintech innovator to lead and scale the transformation of consumer credit and financial inclusion in Vietnam. We are looking for a visionary leader to build on our successes, and take us to the next level in Vietnam.

Your Role as CEO:

As Chief Executive Officer for Trusting Social, Vietnam, you will be entrusted with full ownership of our Vietnam business - its strategy, P&L, people, and partnerships - and report directly to the Group CEO. You will lead the team of about 150 people. You will use your deep insights to create disruptive products and be responsible for leading the team to deliver sustained revenue growth, profitability, and client satisfaction in Vietnam. Key Responsibilities:

A. Strategy & Leadership

• Define and execute Trusting Social’s Vietnam strategy in alignment with global goals.
• Set clear performance objectives across commercial, product, and operational functions, and drive outcomes.
• Use deep insights to drive product innovation, identifying unmet needs and delivering disruptive solutions.

B. Business Development & Market Expansion

• Identify new opportunities to increase revenue through strategic partnerships, client acquisition, and innovative product offerings.
• Build and deepen strategic relationships with banks, fintechs, telcos, and government bodies.

C. Operational Excellence & Financial Management

• Own the P&L, ensuring fiscal responsibility and long-term profitability.
• Drive cross-functional performance in product, engineering, sales, marketing, and support.
• Inspire, mentor, and lead a dynamic team that embraces a culture of collaboration, innovation, and excellence.

D. Regulatory & External Engagement

• Navigate complex regulatory environments, acting as the company’s primary liaison with policymakers and regulators.
• Represent Trusting Social in external forums to enhance brand and industry credibility.

Who You Are:

You are an ambitious, visionary executive with a proven track record in leading high-growth financial services or fintech businesses in Vietnam. You thrive in fast-paced, entrepreneurial environments and are passionate about innovation and impact. You enjoy solving complex problems, with a data-driven approach to decision-making.

Required Qualifications:

• Leadership Experience: 15+ years in banking, fintech, or related industries, with at least 10 years of full P&L, commercial, and regulatory responsibility in Vietnam.
• Strong Network: You bring a strong reputation and trusted relationships across Vietnam’s financial services, regulatory, and government ecosystems.  
• Fluent in Vietnamese & English: Excellent communication, interpersonal, and presentation skills across diverse situations.

Preferred Skills:

• Background in AI/data-led product companies or digital transformation initiatives.
• Experience in regulated environments and managing complex compliance matters.
• Prior startup experience or in building new ventures within large organizations.

Location:

• Ho Chi Minh City (this is not a remote role, although travel, especially to Hanoi, will be needed)

What You’ll Get:

At Trusting Social, we offer more than just a job - we offer the chance to make a lasting impact in the world of finance. Here’s what you can expect:

• Leadership Impact: The opportunity to make a lasting impact on the consumer finance industry in Vietnam. 
• Cross-border insights: Opportunity to collaborate with Trusting Social’s regional leadership and global product teams.
• Competitive Package: Attractive salary package, including performance bonuses, and stock options.
• Health & Well-being: Comprehensive health insurance for you and your dependents, flexible time off, and work-life balance programs.
• Convenient Location: Office in District 1 with modern amenities, close to an upcoming metro station.

About Trusting Social

Trusting Social’s mission is to automate consumer banking with cutting-edge AI, in order to provide financial access to the millions of underbanked consumers in emerging markets. We currently focus on unsecured lending, by providing proprietary AI solutions to banks and financial institutions. Combining alternative data with our own AI technology we have built onboarding and risk assessment tools, a robust eKYC stack, and a suite of autonomous Gen-AI agents for cross-sell and debt collections. We serve almost a hundred banks and FIs across Vietnam, India, Indonesia, and the Philippines, on a pay-per-use, pay-for-outcome, or a profit-share model. 

Ready to Lead the Future of Finance?

If you're ready to lead the AI-powered transformation of financial services in Vietnam and bring financial access to millions, then let’s start a conversation. This is your chance to shape the future of AI-led financial services in Vietnam and create lasting impact at scale.