Position
Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.
Job responsibilities
• Drive and achieve individual and team objectives and be accountable for sales results • Welcome every Client and provide the best Client experience • Advise Clients across the Brand and all product categories • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty • Perform as a team-player, participate in all activities contributing to the overall objectives of the store • Learn and master Brand and product knowledge • Respect Louis Vuitton Brand standards in terms of grooming and behavior • Follow the company’s policies and procedures
Profile
This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your self-driven and curious nature will continuously drive your improve personal and team performance. We value forward thinking individuals who are eager to use their creativity and skill set in order to drive the continued success and strong heritage of the brand. Ideally we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong track record of working within a customer centric environment. Additionally, fluency in English is a plus!
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.