Mô tả công việc:
(Mức lương: Thỏa thuận)Position summary): Taking care of issues those relate to Customer and Quality of tour service.In charge of customer support including welcome procedures towards VIP clients
- Complaint handling and reporting to Agents & Management Board
- Manage company branding (customer materials, stationery, uniform, signboard, gifts) as well as Agents’ signage
- Implement internal training, communication flow to improve coordination between teams and offices.
- Deal with suppliers on quality, health and safety audit to assure the service standard and liability
- Making report to Insurance company in case of accidents
- Other tasks upon request from MD/GM
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
- Desire to work in Hospitality and Tourism industry
- Excellent in communication and interpersonal skill
- Good in organisation and negotiation skill
- Fluent in English, any additional language speaking is a plus
- Able to work independently and in a team environment
- Proficient in computer: Microsoft office, excel, internet and other useful soft-wares
- Enjoy high pressure of work
Note : this description including the mentioned duties/extended duties can be extend during assignment
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng
Trung cấp - Nghề
Không yêu cầu