Good command of English
Good at MS Offices
Well organized and detailed, able to work under high pressure.
Must have strong communication, interpersonal and analytical skills.
Ability to work independent.
Handle outbound/ inbound air shipment, take care of customer service and documentation, input data in system.
Follow up process of transportation, handle the information and solve situation
Issue the shipping document and provide it to Customer/ Overseas agent
Setup timely delivery process in order to meet customers's requirement
Issue the debit note & credit note for Customer/ Overseas agent timely
Establish good working relationships with Customs and other related government agencies
Reporting immediately for any irregularities/ problem and follow-up problem solving to line
manager
Keep relationship with the key customer, airlines and other co-loaders.