We are looking for a highly motivated and detail-oriented Expansion Market Operations Associate to join our growing team. You will play a critical role in supporting the execution and operationalisation of mental health initiatives in Singapore / Vietnam, working closely with our Strategic Partnerships Team in the relevant markets.
This is an exciting opportunity to be part of a mission-driven team and contribute to projects that create measurable social impact across Southeast Asia.
- Support the planning and implementation of strategic partnership projects across key sectors including but not limited to: healthcare, education, community, and government.
- Work closely with internal teams to coordinate and operationalise projects.
- Assist in the scoping of partnerships and development of proposals tailored to partner needs.
- Set up and manage partnership trials, pilots, and ongoing engagements, including account creation and onboarding.
- Track and report on project progress and outcomes through regular data analysis and reporting.
- Provide on-the-ground support for operational rollouts and partner engagement initiatives.
- Conduct regular partner check-ins, reviews, and engagement sessions.
- Explore and support the implementation of long-term, sustainable partnership models.
Requirements
- Education: University graduate. A degree in Psychology, Business Administration, Operations Management, Public Policy, Social Sciences, or a related field.
- Strong project management and implementation skills
- Exceptional communication skills along with consultative and analytical strengths
- Ability to work within a startup environment
- Self-starter with strong organizational skills and attention to detail.
- Ability to work collaboratively in a team and independently when needed.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) or similar tools.
- Based in Malaysia or Vietnam, with ability to work virtually across international teams and in-person locally as needed.
- Experience in dealing with healthcare, community, government, educational organisations is a plus
- 1-3 years of experience in project management or operational roles is a plus
Benefits
What We Offer:
- Hands-on experience with impactful projects in mental health and community sectors.
- Mentorship and learning opportunities with a dynamic and supportive team.
- A chance to contribute meaningfully to initiatives that drive real-world change.\
Why You’ll Love Working With Us:
- Global company – work in a diverse environment with people from nearly 20 countries
- Generous leave policy – time off to rest and recharge
- Christmas week off – company-wide break during Christmas, separate from annual leave
- Birthday leave – enjoy a day off on your birthday
- Quarterly mental health days – one day off every quarter to focus on your wellbeing
- Flexible work arrangements – work in a way that suits your lifestyle and goals
- Work-life balance – a culture that values personal time and long-term wellness
- Medical coverage – comprehensive insurance for peace of mind
- Performance bonus – high performance is recognised and rewarded
- Development budget - annual allowance to support your professional development
- Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
- Socials and communities – regular non-work events/activities to connect and have fun together