About el-live Productions: Are you ready to be part of a vibrant team that brings unforgettable moments to life? We are a dynamic and rapidly growing entertainment company, passionately dedicated to making people happy through professional, fun, and genuinely caring experiences. Specializing in exceptional live music and entertainment for 5-star hotels and prestigious global events, we're driven by a purpose to create magic. If you thrive in an environment that values teamwork, celebrates creativity, and shares your passion for entertainment, you've found your stage.
Job summary: el-live Productions is seeking a highly organized and proactive Operations Specialist to join our team. This pivotal role is responsible for ensuring the seamless travel, visa, and on-site operational experience for our musicians and Head Office staff. The ideal candidate will be detail-oriented and skilled in managing complex logistics to ensure our operations run smoothly and efficiently.
Key Responsibilities:
1. Travel & Visa Management
Goal: Optimize all travel arrangements and manage visa processes to ensure timely and cost-effective transportation for all personnel.
- Book and manage all accommodation & flight arrangements for Head Office staff and musicians.
- Initiate and follow up on visa/work permit/residence permit applications for musicians in Vietnam.
- Coordinate with hotel partners to manage visa application processes overseas.
- Collect and organize all necessary documents from musicians for travel and visa purposes.
- Optimize flight costs and manage airline loyalty programs to maximize benefits.
2. On-Site & Artist Support
Goal: Provide the best support and customer service to musicians and hotel partners, ensuring a smooth on-site experience.
- Coordinate with hotels for all hotel rooms and airport transfer arrangements.
- Communicate closely with hotels throughout the gig to ensure the highest level of customer service.
- Organize and manage rehearsal transitions in Vietnam, including scheduling and logistics.
- Providing seamless support to musicians and ensuring their needs are met.
- Conduct surveys to gather musician feedback on their transition period.
- Pick up and welcome musicians at Tan Son Nhat Airport.
- Plan and organize Head Office and band bonding activities.
3. Reporting & Operational Oversight
Goal: Maintain clear oversight of all logistical operations, ensuring efficiency and timely completion of all tasks.
- Prepare weekly and monthly reports on key logistical activities and performance.
- Ensure all tasks are completed on time and in a cost-effective manner.
- Troubleshoot and solve operations issues related to hotel and musicians
- Handle other administrative and logistical tasks as assigned.
- Report directly to the Operation Manager.
Qualifications:
- Proven experience in administrative, operations, logistics coordination, or a related field.
- Excellent communication and organizational skills.
- Good command of English in both writing and speaking is a MUST
- Meticulous attention to detail
- Proactive approach to problem-solving
- Ability to manage multiple projects, prioritize tasks, and meet deadlines under pressure.
- Capacity to handle last-minute changes while maintaining a high standard of work.
- Experience in the music or entertainment industry is a plus.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic, creative environment focused on producing live music experiences.
- Be part of a diverse team that values professionalism, fun, and care.
- Contribute directly to enhancing El-live's brand and artist visibility on a global scale.
If you are a highly organized and results-driven professional looking to make a significant impact in a fun and professional environment, we would love to hear from you!
Job Type: Full-time
Pay: 1,500,000₫ - 2,300,000₫ per month
Experience:
- Operations/Logistics: 2 years (Preferred)
Language:
- English (Required)