The Russian Recreation Supervisor oversees the planning, coordination, and delivery of recreational programs and guest activities, with a special focus on Russian-speaking guests. This role ensures that all activities are engaging, culturally appropriate, and contribute to a memorable guest experience. The supervisor also leads a team of recreation hosts and works closely with other departments to promote guest satisfaction.
Key Responsibilities:
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Supervise and actively participate in daily recreational activities and events for guests of all ages.
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Design and tailor activity programs that appeal to Russian-speaking guests, including cultural and language-appropriate options.
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Act as the main point of contact for Russian-speaking guests regarding recreational services.
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Ensure that all activities are conducted safely, and that equipment and venues are well-maintained.
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Lead and train recreation team members in guest interaction, safety procedures, and program delivery.
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Promote and communicate the recreation schedule through various channels (notice boards, social media, app, etc.) in both Russian and English.
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Collect feedback from guests and monitor participation rates to improve and adapt the activity schedule.
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Coordinate with other departments (F&B, Spa, Kids Club, Entertainment) to integrate and support joint events or theme nights.
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Assist in managing budgets, inventory, and supplies for recreational activities.
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Maintain a lively, welcoming, and professional environment for all guests.