Your responsibilities:
The Program Manager will run and operate his/her program: provide overall management and leadership of resources and projects within their program; be responsible for resource strategies, training and development; make drive project solutions that help increase member and customer satisfaction, along with company success.
Job responsibilities include:
- Lead overall technology engagements/projects to successful completion, on time, on budget in line with desired outcomes
- Collaborate and manage the outside partners and vendors.
- Manage end-to-end accountability for project or program delivery and accountability including quality targets
- Execute processes for program and project delivery, work allocation, performance management and reporting
- Maintain visibility on day-to-day activities with project teams ensuring sufficient face-time / touch points with key stakeholders
- Provide status reports to both internal and external stakeholders on a regular basis; using agreed upon format or system
- Manage project or program financials
- Mitigate risks and address program/project obstacles as needed
- Manage customer relationship: maintain and develop client-business relationships; develop creative solutions for existing clients as well as pursue new clientele opportunities
- Manage of matrix resources who may or may not be within a direct reporting structure
- Communicate to multiple levels of stakeholders, adjusting the level of detail to the audience
- Develop, execute, and monitor strategies for program growth
Job requirements:
- Language skills: Excellent English in comprehension and communication skills
- Bachelor degree in IT, Technology or Management
- At least 5 years working in managing multiple software project teams
- Have experience in eCommerce, CRM, CMS domain
- Tracked record in delivering successful projects to international customers
- Experienced working with Agile/Scrum project development methodology
- Good understanding of the business approach
- Risk management
- Cost & Benefit analysis skills
- The ability to build up and maintain good relationships/teamwork with Clients, colleagues and other stakeholders; to feel and cope with human issues
- The ability to adapt to changing situations, be focused on delivery while ensuring quality
- The ability to work under pressure and to tight deadlines
- High sense of responsibility, customer and leadership-orientation.
Job Type: Full-time
Application Question(s):
- Could you kindly share more about your salary expectations for this position?
Experience:
- Senior Project Manager: 4 years (Required)
Language:
- English (Required)
Application Deadline: 2025/07/15