Mô tả công việc:
(Mức lương: Thỏa thuận)- Provide advanced technical support for enterprise applications, including troubleshooting and resolving application issues.
- Monitor application performance and address any issues to minimize disruptions to users.
- Perform software installations, updates, and maintenance to ensure applications are up-to-date and functioning properly.
- Manage the delivery and packaging of applications using Citrix or other deployment tools.
- Optimize application delivery processes to enhance efficiency and user experience.
- Collaborate with various departments to address application-related issues and improve user experience.
- Document and implement application processes, development, and testing.
- Provide training to end users on application usage and best practices.
- Monitor application performance and ensure key performance alerts and monitoring metrics are captured.
- Assist with the development and implementation of new application solutions as required.
- Inform Leadership of recurring Incidents.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Experience in application support, installation, and troubleshooting.
- Experience with specific tools and technologies, such as Citrix, virtualization, and ITSM tools.
- Experience with software updates, application packaging, and managing deployments.
- Experience with virtualization technologies (such as VMWare) is an advantage
- Intune and Azure (EntraID) experience
- Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
- Able to use Microsoft Office Applications at a high level.
- Exceptional organisational skills and time management skills.
- Good at writing and speaking in English to work with other team members in global
Ngành nghề: CNTT - Phần cứng / Mạng
Kinh nghiệm: 3 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
Yêu cầu bằng cấp (tối thiểu): Cao Đẳng
Yêu cầu công việc:
- Experience in application support, installation, and troubleshooting.
- Experience with specific tools and technologies, such as Citrix, virtualization, and ITSM tools.
- Experience with software updates, application packaging, and managing deployments.
- Experience with virtualization technologies (such as VMWare) is an advantage
- Intune and Azure (EntraID) experience
- Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
- Able to use Microsoft Office Applications at a high level.
- Exceptional organisational skills and time management skills.
- Good at writing and speaking in English to work with other team members in global
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: IT Phần Cứng,IT Phần Mềm,IT Support,SAP
Cao Đẳng
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