Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Cam Lâm - Khánh Hòa
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Trợ lý, thư ký
Cập nhật
22/07/2025 15:37
MÔ TẢ CÔNG VIỆC
Receive, process, and respond to guest requests related to accommodation and other hotel services.
- Provide local information such as maps, events, tourist attractions, and tour programs.
- Advise guests on hotel services such as F&B, Spa, and Gym.
- Arrange and coordinate transportation for guests from the hotel to sightseeing spots or other requested destinations, including contacting taxi companies or car rental services.
- Assist guests in booking tickets and transportation when needed.
- Receive and handle mail and parcels delivered to the hotel.
- Manage the borrowing/rental of hotel equipment by guests.
- Record guest feedback and forward it to the relevant departments for resolution.
- Handle guest complaints within authority and report to superiors.
- Coordinate with the Bellman, Doorman, and transportation team leader.
- Collaborate with other relevant departments to ensure service efficiency.
- Prepare required work reports and participate in related meetings.
- Perform other tasks as assigned by superiors.
Meal support during shifts, staff transportation, and uniforms provided.
Annual leave starting from 12 days, 44 working hours per week.
Participation in training programs and staff activities within the Resort.
24/7 accident insurance and other benefits in accordance with the law.
YÊU CẦU CÔNG VIỆC
A degree or diploma in hotel management
Excellent leadership skill
Previous experience working as a concierge supervisor or head concierge in hotel envirement
YÊU CẦU HỒ SƠ
Contact Us:
Phone: 0258 3 989 495/0911 899 258 Phòng Nhân sự
Address: The Anam, Long Beach, Northern Peninsula Cam Ranh, Cam Hai Đong ward, Cam Lam town, Khanh Hoa province.
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