Assistant Manager Player Development (Chinese speaking)

Insurance
Employee Shuttle Service
Uniform
Health checkup
Annual Leave

• Utilize years in the casino industry to bring and maintain new premium players to the property.
• Will use marketing tools such as outside acquisition campaigns and resort amenities.
• Will closely be monitored by the VP of Marketing on increasing the number of premium players to The Grand Casino.
• Uses computer database to identify target players.
• Speak with players in person or on telephone to market promotions and events.
• Walk through casino to identify registered players and prospective players.
• Develop, maintain, and analyze database for opportunities and productivity.
• Approve and monitor comp issuance based on player performance.
• Attend player events, interact with invited players, and provide guest service in a professional and courteous manner.

• Meet goals and objectives for daily phone calls and letters mailed to current, inactive and prospective high-end players.
• Meet goals and objectives for monthly casino revenue and player development.
  Works with internal customers to ensure a successful and productive work environment and completion of work projects.
• Assists in the planning and hosting of Special Events, dinners, tournaments, promotions and any event attributing to the success of the department and company.
• Uses contacts to generate new business.
• This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

• Minimum of one year experience in casino industry.
• Bachelor degree or above.
• Must be fluent in English, prefer Chinese
• Excellent communication skills and friendly, outgoing personality required.
• Must be a proven self-starter, flexible, versatile, and responsible.
• Must be able to work all schedules, all days, and all shifts. Complete flexibility is required.
• Prior customer service and sales experience preferred.
• Computer skills a must.

Assistant Manager Player Development Chinese speaking