MAIN DUTIES:
1. Developing & managing Brand Assets
- Responsible for planning and implementing brand-related materials and touchpoints to ensure consistent and impactful brand visibility across channels.
- Coordinate with cross-functional teams and external vendors to ensure brand toolkits, POSM, and signage materials align with brand guidelines and business objectives.
- Planning & managing POSM & Signage allocation & Execution for tracking efficiency
- Manage inventory and timely distribution of brand materials to relevant stakeholders.
2. Packaging & Product Portfolio Management
- Managing packaging design with internal teams; follow up on revisions, approvals, and production timelines.
- Liaise with PRC & suppliers to manage sample requests, monitor quality, and ensure timely delivery of physical packaging samples.
- Maintain updated product portfolio documentation (SKU list, certifications, licenses, value propositions).
- Support the process of registering trademarks, packaging visuals, and product designs with relevant authorities or legal teams.
- Collaborate with cross-functional teams to ensure all assets meet brand, legal, and compliance standards.
3. Brand Engagement
- Assist in deploying brand campaigns across selected media channels (social media, e-commerce, in-store displays), ensuring alignment with key messaging and segment profiles
- Develop and maintain engagement platform for connecting and building up value propositions bag segment
- Analyze the effectiveness of engagement programs and make continuous improvements based on feedback and performance metrics as expected
4. Customer Engagement & Loyalty Program
- Propose and implement customer engagement & loyalty programs to establish a direct connection with the market and end-users.
- Utilize negotiation and persuasion skills to encourage and convince contractor participation and engagement to increase conversion rate from Non-INSEE user to INSEE user
- Support loyalty program execution including planning, executing content rollout, member communications, and redemption tracking, in alignment with brand tone.
- Analyze the effectiveness of engagement programs and make continuous improvements based on feedback and performance metrics as expected
REQUIREMENTS:
1. Educational Qualifications
- Bachelors degree in marketing, business administration, brand communication, or a related field.
- Proficiency in Microsoft Offices
2. Relevant Experience
- Proven experience (4+ years) in brand management and customer engagement or loyalty
- Well experienced in working with CRM system/loyalty platform,
- 1-2 years project management
3. Leadership Competencies
- Ability to work collaboratively in a cross-functional team environment.
- Strong project management and organizational skills.
- Results-oriented with a track record of successfully executing branding initiatives.
- Excellent problem-solving and decision-making abilities
- Analytical mindset with the ability to interpret customer data and feedback.
- Excellent communication and presentation skills.
- Project management experience with the ability to lead cross-functional teams.
- Passion for staying at the forefront of marketing trends and emerging technologies.
- Excellent communication and presentation skills.
- Can do attitude & proactive
- High responsibility
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