CSR and Office Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

1. PURPOSE

Lead and manage the Company’s Corporate Social Responsibility (CSR) initiatives, internal and external communications, and office management.

2. WORK RELATIONSHIP

• Internal: HO/ARO/ BoM, colleagues in CMA CGM Vietnam Cluster.
• External:

• Media agencies, press, and other communication partners.
• Business associations and international organizations.
• Vendors/Suppliers; Customers; Relevant authorities and regulatory bodies.

3. RESPONSIBILITIES

3. 1. Corporate Social Responsibility (CSR)

• Develop and implement CSR strategies and programs aligned with the Group and Company’s sustainability goals.
• Work with internal and external stakeholders to execute impactful CSR initiatives.
• Monitor, evaluate, and report the impact of CSR activities.
• Build partnerships with NGOs, local communities, and government organizations to drive social impact projects.
• Ensure compliance with relevant CSR regulations and standards

3. 2. Communications

• Work with HO/ARO for drafting and handling official correspondence, acknowledgements, and press releases directed to external stakeholders, partners, NGOs on behalf of General Director.
• Ensure all communications maintain a high level of professionalism, accuracy, and align with the organization’s strategic objectives and corporate identity.
• Design and execute corporate communication strategies to enhance brand image and reputation.
• Manage internal and external communication, including press releases, newsletters, and corporate presentations.
• Act as the spokesperson for the Company when necessary.
• Build relationships with media, stakeholders, and partners to ensure positive brand visibility.
• Coordinate crisis communication plans to safeguard the Company’s reputation.

3. 3. Office Management

• Manage office budgets, supplies, and vendor relationships.
• Oversee Office operations to ensure efficiency and productivity.
• Lead and coordinate office events, Company/Employee Engagement Activities (such as Company trip, Year-End party, team building, sport clubs…), meetings, and workshops.
• Maintain office policies and procedures, ensuring compliance with Company standards.
• Provide guides/support expats on visa and resident card applications
• Act as a point of contact for facility management and resolve operational issues promptly.

4. QUALIFICATIONS AND PROFILE

• Bachelor’s degree or above
• Minimum 3 years of working experience in the same position in the MNCs
• Strong communication, interpersonal, and organizational skills
• Excellent proactive approach and problem-solving ability
• Self-motivated, able to work independently with multi-tasking ability.
• Strong financial, budgetary and negotiating skills
• Ability to develop strong professional relationships with different levels of staff
• General knowledge of building and technical maintenance
• Fluent in English and Vietnamese (both written and spoken)
• Proficient in MS Office, Microsoft Excel, PowerPoint, and other office applications

Come along on CMA CGM’s adventure !