Customer Development Executive (B2B Sales)

1. Develop business and keep retention clients

• Maintain and develop sales volume;
• Develop new business opportunities from new market segments, existing clients and renewals;
• Understand features, advantages, disadvantages of the products & services as well as competitors’ one;
• Contact with customers and record all customers’ information in the report of customer’s information;
• Keep close relationship for retention of clients;
• Co-operate with sales admin to prepare contract, service executive form, check list…to get customers;
• Planning for week work, month for approval and comply with the approved plans;
• Receive and handle complaints from customers regarding to product quality, delivery time, etc;
• Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises.
• Coordinate with Operations Department to complete the service and meet the customers’ requirement;
• Contact clients to ascertain the client’s satisfaction with the service;
• Respond to termination notices & follow up the process of contact’s liquidation;
• Set up and conduct a regular client visitation cycle;
• Renegotiate service agreements by conducting fresh survey/audit or educating users of the services, and introduction of new services that be suitable to the client;
• Other tasks are required by Line Manager.

2. Market research & competition activities

• Conduct thorough market segment research of your sales zone;
• Regularly recommend constructive ideas in marketing the services and penetrating the target segment;
• Monitor competition activities and strategies regularly.2
• Other requested tasks.

Requirements:

Education & Training requirements

• College/University graduated in any fields
• 3+ years working experience in sales (preferred B2B Sales)
• Customer service orientation; dynamic, self-motivated, open-minded and result-driven, skillful in speaking, presentation, and problem solving skills;
• B2B sales skills;
• Able to work independently and team work in a multi tasks;
• Able to work under high pressure;
• Good command of English and Vietnamese;
• MS ability.

Benefits:

• Competitive Base Salary upon Profile Experience
• High Commission Scheme/Bonus + Allowances
• Health and accidence Insurance Coverage
• Career Path Development