Customer Service Executive (Fwd)

Mô tả công việc:

• Check rate with Airlines/Shipping Lines, Co-loader, Oversea Agents to quote to clients the best solutions of integrated logistics service (Air-Sea Freight, Road transportations, Customs Clearance, ….)
• Check and update schedules of carriers, airlines, co-loaders as required to clients/sales; and send the booking upon request of sales/client
• Support and solve all requirements of customer (pick up and drop off containers, free time, closing time, SI cut off, customs clearance, goods insurance ....)
• Follow up, check, and update status of shipment and delivery; coordinate with client and internal department to solve the arising problem (if any)
• Data entry via internal system
• Correlate with relevant parties to solve problems arising

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• Competitive salary + Bonus (2 times/year)
• 13th month salary bonus and based on business results (if any) …
• The opportunities for higher position
• Friendly & Professional working environment, company outing trip
• Healthcare insurance for employees, annual health check-ups, year-end party, and many training opportunities
• Benefits details will be discussed further during the interview.

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

• Bachelor degree in economics or related fields
• Over 2-3 years-experience in Logistics and Forwarding field, especially in CS and operation (experienced in USA/ Canada route)
• Good English skills, computer skills and communication skills.
• High responsibility, being able to work under pressure.
• Being service-minded, careful, hard-working and positive thinking.
• Honest, passionate, cheerful

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng,Xuất Nhập Khẩu