Customer Service Staff - HCM

Mô tả công việc:

1. Handle nomination shipments from agents.

2. Supporting to check sailing schedule which suitable customer’s inquiry.

3. Contact with shipper for all necessary procedure supports.

4. Key into internal system for booking.

5. Help to solve the trouble case for customers .

6. Report to manager or upper level when required.

7. Complete the assigned job when required.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

1. Have experience in Air export/ import & Sea Import

2. Experience in freight forwarding company

3. Good collaboration and multitasking skills, highly discipline and can take the pressure

4. Computer skill is required

• Prepare and verify shipping documents (AWB, commercial invoices, packing lists, certificates of origin, etc.).
• Work closely with airlines, overseas agents, customs brokers, and local authorities to ensure compliance with import regulations.
• Communicate and update clients on shipment status, delays, and solutions proactively.
• Minimum 1-3 years of experience in air export/import operations or freight forwarding.
• Proficiency in English (speaking and writing)

Please submit your CV in English version.

• Working condition & Benefits
• Working Place: Lầu 7, Viettel Tower B, 285 Cách mạng Tháng 8, Phường 12, Quận 10, Hồ Chí Minh
• Working time: 8:00 – 17:30 Monday - Friday (Close Saturday & Sunday)
• Annual Leave: 12 days/year (after probation time)
• Salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Chăm Sóc Khách Hàng,Chứng Từ,Xuất Nhập Khẩu