Customer Services Staff (Chinese Speaker)/Logistics

Mô tả công việc:

• Ensure smooth handling of export shipments from booking to cargo departure at port/airport, maintaining effective communication with clients and relevant parties to deliver the best service.
• Coordinate with customers/overseas agents to receive bookings and shipment details.
• Arrange space bookings with shipping lines or airlines for export shipments.
• Send shipment details to related parties and closely monitor export/import cargo during transit.
• Provide regular updates to clients/agents regarding the status of shipments.
• Respond promptly to customer/agent inquiries and provide quotations when required.
• Handle data entry into internal systems, resolve issues related to shipping documents, cargo, and customer/agent complaints.
• Support the Sales team in consulting and negotiating with clients when needed.
• Take full responsibility for handling assigned shipments.
• Prepare reports and perform other tasks as assigned by the Department Manager.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• Competitive salary ranging from VND 12–15 million/month, based on candidate’s skills and performance.
• Participate in training courses to improve professional skills in a dynamic and stable working environment. Opportunities for advancement and regular career development....
• Led and supported by an elite team of leaders with many years in the Logistics field
• Annual vacation, sports, teambuilding, monthly birthdays, holidays, internal events
• Annual leave, social insurance and other regimes according to state regulations.
• Health guarantee: Periodic health check-up, PTI health care insurance. Actively practice health through GYM, YOGA, ZUMBA jogging organized by the company.

Yêu cầu bằng cấp (tối thiểu): Cao Đẳng

Yêu cầu công việc:

• College or University degree in Chinese Language, Logistics, International Trade, or other related fields.
• Must have a personal laptop for daily work purposes.
• Fluent in Chinese (equivalent to HSK4); basic English communication skills.
• Prior experience in a similar position at a freight forwarding, import-export, or logistics company is preferred.
• Fresh graduates are welcome to apply. The company is willing to provide training for candidates who demonstrate a willingness to learn, a positive attitude, and a desire for long-term commitment.
• Strong communication and problem-solving skills; able to work under pressure and handle situations with flexibility and adaptability.
• Proficient in using email, Excel, and internal software systems.
• Proactive, team-oriented, and able to collaborate well with multiple departments.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Biên Phiên Dịch,Chăm Sóc Khách Hàng,Xuất Nhập Khẩu