Overview:

·Join RMIT Vietnam’s Leadership Team

·Key strategic advisor to the Deputy General Director

·Executive level appointment

Position Summary

The Executive Director Operations (EDO) is accountable to the Deputy General Director RMIT Vietnam for the performance of the University’s enabling functions in Vietnam. The remit for the role includes accountability for Human Resources, Information and Technology Services, Property Services, OHS and Security Services, central Project Management Office. In addition to playing a leading role in Incident Management Team (IMT) for Vietnam. As the Executive Leader, the EDO Vietnam will actively contribute to University’s strategic planning, annual planning cycle, and change agenda for Vietnam. Key to the success of this role is a focus on collaboration to ensure alignment across the global operations team and the RMIT Group.

KEY ACCOUNTABILITY

- Strategic Leadership: Develop and implement operational strategies that align with the organization's overall goals and objectives. Provide visionary leadership to all operational departments, fostering a culture of continuous improvement and high performance.

- Information Technology: Take part (together with Headquarter functions) actively in the development of, and then lead the implementation, and maintenance of robust and secure IT infrastructure, systems, and applications. Ensure technology solutions support business needs and drive innovation.

- Property and Facility Management: Manage existing campus development and enhancement programs and all aspects of existing property and facility operations, including maintenance, space planning, security, and environmental health and safety, to ensure a safe, efficient, and well-maintained work environment.

- Human Resources: Lead the HR function, encompassing talent acquisition, employee relations, compensation and benefits, performance management, and organizational development, to attract, retain, and develop a high-performing workforce.

- Occupational Health and Safety (OHS) and Security: Establish and enforce comprehensive OHS policies and procedures to ensure a safe workplace. Oversee security operations to protect personnel, assets, and information.

- Incident Management Team: Provide overall direction and leadership for the incident. Manage all activities necessary to resolve, recover and learn from an incident.

- Establish, mature, and oversee the organization's project management methodologies, standards, and tools. Drive project excellence, improve project delivery efficiency, and ensure alignment of projects with strategic business objectives. Lead a team of project managers and program managers, providing guidance, mentorship, and support to achieve successful project outcomes.

For a more detailed description of the key areas of responsibility for this position please click here to download the JD.

KEY SELECTION CRITERIA

1. A progressive and diverse career demonstrating significant relevant experience, including in organizations of similar size, scale and complexity.

2. Exceptional communication and relationship-building skills, including evidence of the capacity to partner with senior executives to lead and deliver on a multi-dimensional projects.

3. A strong understanding of the global environmental challenges relevant to the sector including the impacts on existing providers, and the importance of research, innovation and education.

4. Demonstrated experience in successfully leading organizational change - including transforming systems, processes and services to deliver quality outcomes in line with organizational priorities.

5. High level interpersonal skills including the ability to engage and influence at all levels, and with individuals/teams from diverse backgrounds.

6. Proven ability to represent the University and develop links with governments, agencies, other education providers, industry and the general community.

7. Proven experience in managing complex projects across different geographical locations and jurisdictions.

Further information 

The role located is Ho Chi Minh city or Hanoi, Vietnam, is open for both local and expatriate candidates.  

If you are an expatriate candidate, you will require a work permit to work in Vietnam.  To qualify for a work permit you will need (at minimum) a degree in a relevant field to the position and must be able to provide official written confirmation (statement of service) of at least 3 years’ senior management related experience. 

Benefits include but not limited to: 

• Competitive remuneration package in either USD (for expatriate candidates) or VND (for Vietnamese candidates), along with a performance bonus dependent on meeting all key selection criteria.
• An international relocation package to assist overseas candidates moving to Vietnam, including an $11,000 allowance and airfare for the staff, their spouse, and children.
• International repatriation airfare for the staff, their spouse, and children at the end of the contract.
• School tuition fees for children to attend the K-12 program in Vietnam, up to $20,000 per child or $40,000 for two children per year.
• Private medical insurance for the staff, their spouse, and children.
• 20 paid days of annual leave, a one-week Christmas holiday, and 10 paid sick days per year.
• Individual tax briefing at the beginning of the contract.
• Support from an in-house experienced Mobility Advisor to assist in work permit and visa applications, as well as relocation and settling into living and working in Vietnam.
• Ongoing professional development program and support.
• An excellent opportunity to work in a safe country with favourable weather, beautiful landscapes, friendly people, a lively expat community, and a low cost of living that allows for a comfortable lifestyle.

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS 6.5 (General) with a score of at least 6.0 or 170 in Lingua Skills.

RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.  All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students.  Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam?

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University.

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers.

How to apply

To apply, please click on the 'Apply Now' button. When submitting your application, ensure that the following listed documents are included. Your application will not be considered complete without these documents:

• Cover letter

• Curriculum Vitae/Resume
• Qualifications
• Passport/ID

Please note, we will be running a rolling recruitment process, so please do not wait until the closing date to apply.

IMPORTANCE NOTE:

·Please ensure your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.

·RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.

·For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]
 

#RMITVietnam

Applications Close:

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us