Job Purpose

The job holder responsible for:
1) Develop policies and procedures, provide advisory services, supervise, and perform investigation and intenal control activities to ensure that staff, employees, and salesforce complying with applicable legal regulations and Insurance Association of Vietnam(IAV) related to insurance business operations and the company’s internal regulations.

2) Ensure the company’s operations comply with relevant laws and regulations.

Key Accountabilities (1)

1) Sales Compliance Monitoring

• Develop policies, processes, and procedures for managing sales activities, monitoring sales compliance, and mitigating compliance risks.
• Collaborate with business domains to investigate any violations, evaluate potential compliance risks in sales activities, analyze impact, and recommend appropriate risk mitigation measures, handling violations.
• Conduct compliant assessments for insurance products and relating services prior to market launch: identify risks, assess impact, propose solutions, and ensure alignment with legal regulations and internal standards.
• Periodically review and update sales compliance policies and processes to align with changes in internal operations, legal regulations, and market practices.
• Coordinate with relevant domains/departments to assess legal risks in customer acquisition and servicing, propose remedial /disciplinary measures, and ensure compliance.
• Participate in training programs and communication initiatives to enhance awareness and compliant culture within the salesforce.

2) AML và FATCA

• Advise on the implementation of AML and FATCA policies, processes, and standards.
• Set up AML checking system company-wide.
• Monitor and evaluate AML/FATCA compliance of the business units.
• Coordinate with relevant departments/domains to address customer issues related to AML/FATCA and recommend remediation plans.
• Participate in training sessions and communication to raise awareness and strengthen compliance in relation to AML and FATCA requirements.
• Collaborate with legal, risk, and other teams in customer due diligence and reporting activities in line with AML/FATCA standards.
• Assist in working with SBV, MOF, and other competent authorities regarding AML/FATCA compliance matters.

3) Policy Review and Management

• Design and manage the architecture of internal policies, procedure and processes of the Company (by laws system)
• Advise on templates, type of internal regulations and corresponding authorities
• Participate in policy review and development activities to ensure alignment with legal & compliance requirements and best practices.

4) Other tasks and responsibilities as assigned by manager

Success Profile - Qualification and Experiences

• Graduated from university or higher, with experience in compliance, internal control, or auditing. Experience in life insurance is preferred.
• English proficiency: IELTS 6.5 or equivalent
• Strong analytical thinking, problem-solving, and decision-making skills
• Ability to lead and manage a team effectively
• Integrity, honesty, and a strong sense of confidentiality
• High level of independence in work execution
• Meticulous, responsible, and professional in work performance