This role is an onsite opportunity.
As an Integration Specialist you will:
• Work with Internal resources to define and implement the mapping format of data exchanged between TrueCommerce’s Translator and the customers ERP.
• Create and modify data mapping based on the customer’s specifications, their business and operational needs. To include, adapting EDI Data flow to the customer’s ERP for inbound integrations (such as Purchase Orders), and adapting data to match EDI requirements for outbound data (such as invoices and ASNs) FROM the customer’s ERP.
• Migration of data from customers test environments to production environment.
• Provide accurate and timely logging of problems and their resolution.
• Diagnose, document, and manage customer needs requiring other TrueCommerce technical resources during a deployment/migration.
• Provide regular status reports on current integration projects.
• Well-developed independent troubleshooting skills
• Ability to manage workload and task schedule, confident and independent decision-making skills to complete assigned tasks.
• Strong organizational and time management skills to manage scheduled appointments and customer needs.
• Strong logical ability to analyze and predict product implementation roadblocks and action items.
Requirements for Success:
• Good English (TOEIC 750 or higher)
• Prior experience in working night shift.
• IT Background/Data Analyst skill is a plus.
• Good logical thinking
• Ability to train customers and level I/II resources on product features and functionality.
• Knowledge of a variety of Enterprise Resource Planning (ERP) and shipping solutions.
• Working time: 10:00 PM – 07:00 AM. Monday - Friday
And big plus if you have:
• Knowledge of E-commerce
• EDI background or an understanding of standardized data storage processing
• Experience in vendor/supplier business processes.
