Overview:
RMIT University Commitment
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
Why RMIT University Vietnam?
RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings, please check out our latest facts and figures here
Reputation and rankings - RMIT University
RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website:
https://www.rmit.edu.vn/careers
Your Role
Working as part of a dedicated team, the role will provide comprehensive administrative support in all International Recruitment related activities, as determined by the Head of International Office and International Recruitment Manager.
Additionally, this person must coordinate with the teams in charge of International Student Support, Student Administration, Student Recruitment & Marketing, and Admission to ensure smooth enrolment and enhance international student study experience. Promotional activities, event planning, and logistical support may be part of this role.
Reports to: Manager, International Recruitment
Key Accountabilities
Student Recruitment:
- Conduct campus tours and handle preliminary admission inquiries from prospective international students and parents.
- Provide enrolment & timetabling support, ensuring new international students successfully access the systems and enrol on time.
- Assist Recruitment Managers to follow up with international students to ensure that all required documents are submitted.
- Provide administrative support for the international recruitment activities including timely processing payments from students or agents, student visas, and student records.
- Support student recruitment activities for international high schools in Hanoi (Information Sessions, School Tours, High School visits, etc.).
- Perform data entry tasks for sales figures, metrics, and other relevant information to maintain an organized and accessible CRM system.
- Provide regular reports on the progress of student recruitment numbers to help the team monitor the target.
- Undertake any other duties that may be reasonably required to support the Student Recruitment function and other duties assigned by International Recruitment Manager.
Transfer Program:
- Provide consultations to current students and parents who are interested in the transfer program.
- Support to process transfer applications on RMIT portal in a timely manner.
- Support the Transfer team in event and promotion activities when required.
- Update transfer and dual campus data on RMIT systems when required.
Office Administration:
- Organize office operations and procedures including office equipment maintenance and payment management, merchandise inventory management.
Key Selection Criteria
- Bachelor’s degree in a relevant discipline
- Working experience, preferably in an education, marketing or service-based industry
- High level communication skills, written and spoken (English and Vietnamese)
- Well-developed and demonstrable strong interpersonal skills, including flexible negotiation, liaison, and cross-cultural communication specifically related to excellent customer service and sales functions
- Experience in data management and maintenance of CRMs with attention to detail and accuracy
- Demonstrated experience in analyzing data and developing reports
- Well-developed coordinating skills and/or implement tasks in a timely fashion
- Demonstrated ability to work independently and as part of a team environment
Additional Information
- Contract duration: 12 months
- Highly competitive gross salary
- Annual leave: 1 day per working month
- Private insurance
- Free use of onsite sports and fitness facilities
- Library on campus and online - access to the RMIT Australia online library
English Proficiency
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 5.5 (or equivalent Linguaskill 150).
To be eligible for this position, you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.
To Apply
Please submit your CV, cover letter, qualifications, ID, and address your suitability for this position by clicking on the ‘Apply’ button.
Important Notice
- Please ensure your application is submitted through our Workday system on theRMIT Careerspage. We do not accept applications through other means.
- RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
- For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]
#RMITVietnam
Applications Close:
31 thg 8 2025 11.59 pm
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.
https://www.rmit.edu.vn/about-us
Report job
