IT Lead

Mô tả công việc:

• Responsible for IT-related work in the office area construction.
• Responsible for IT maintenance (Office is operating 24/7), including but not limited to DC, AD, Email, Network, Phone.
• Manage network, including employee ACL access control, router configuration, and VLAN assignment.
• Coordinate with the supplier, handling different system troubleshooting, maintaining telephone, network, etc.
• Secure server and client, including patch, upgrade, and anti-virus.
• Upgrade software, tools to meet customer requirements, push upgrade notification through SCCM or MDM.
• Handle emergent incidents, including client, server, network, and applications.

Chức vụ: Trưởng Nhóm/Trưởng Phòng

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• Salary at 100% during the probationary period.
• 90% contribution of the gross salary to social insurance.
• An employee who works at night (10 PM - 6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance + 500,000 VND food allowance.
• 20 days leave (12 days of annual leave and 8 days of sick leave).
• Full working equipment will be provided.
• Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
• Activities: Birthday party, Employee engagement activities.

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

• 3 years or above experience in IT project implementation, rich experience in machine room and office area construction, including construction and configuration of network devices and servers.
• Proficient in English (speaking, reading, writing) for daily communication with foreign clients.
• Proficient in Windows/Linux Server; able to perform basic server configuration and maintenance. Knowledgeable in AD Configuration (e.g., Group Policy, User, Computer, Group Management), DHCP, DNS, VPN, etc.
• Skilled in Exchange Server configuration and management.
• Expert in internal network setup for enterprise-level companies, including Cisco network switches, routers, firewalls, IDS devices; able to troubleshoot via log analysis.
• Experienced in SCCM and MDM; able to manage devices, upgrade client systems, update virus definitions, and push customized applications.
• Capable of managing and coordinating with telecommunication suppliers for network and telephone line setup and maintenance.
• Experienced with soft phone systems; able to set up and maintain telephone systems to meet business requirements, specifically Genesys provided by the customer.
• Proficient in Windows clients (Win 10 & Win 11); able to troubleshoot common issues.
• Strong knowledge of information security and data protection; able to meet security requirements, apply strategies, and conduct vulnerability scanning.
• Experience in call center construction is preferred.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: IT Phần Cứng,IT Support,Quản Trị Hệ Thống