Job Shop Assistant (03 months & Third-Party Contract)

Overview:

RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.  All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students.  Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam?

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers

Your role

The Job Shop Assistant (JSA) is a student-facing role within the Careers, Alumni and Industry Relations (CAIR) department at RMIT. Based at the Job Shop, the JSA is the first point of contact for students seeking career-related support, providing friendly, accurate, and timely guidance on topics such as CV and cover letter reviews, internship search strategies, and using RMIT’s career platforms. As a current RMIT student, the JSA offers peer-to-peer support, helping fellow students navigate their career journey by sharing resources, offering feedback, and connecting them with relevant services. The role also involves maintaining Job Shop operations, data tracking, and assisting with communication and outreach activities.

Reports to: Manager, Industry Engagement and Career Development

Indirect reports to: Staff members assigned by the manager

Key Accountabilities

General tasks (70%):

• Act as the first point of contact in the Job Shop, delivering a positive and friendly customer experience.(Job Shop, Careers Online Portal, Facebook page, one-on-one meetings, online appointments, email and phone correspondence).

• Share feedback and preparation support for professional applications (CV, Cover Letter, LinkedIn, Portfolios, Interviews)

• Identify customer needs and propose appropriate solutions, such as sharing resources on the Careers Online Portal.

• Build strong relationships with all stakeholders (students, alumni & staff), attending monthly Job Shop meetings.

• Input and keep track of Job Shop data.

• Ensure the neat and professional image of the Job Shop.

• Maintain confidentiality in line with RMIT’s Code of Conduct.

• Ad-hoc tasks assigned by supervisors.

Creative & Social Media (15%):

• Monitor all social media platforms for trending news, ideas, and benchmarks.

• Assist in community management and actively promote activities of Careers & Industry Relations and the Job Shop through various channels.

• Assist with other creative tasks as assigned involving brochure design, video production, live streams, podcasts, etc.

Event & Operation (15%):

• Assist with the planning and hosting of both online and offline mini events/workshops at the Job Shop (or online).

• Assist with following up with various stakeholders to check in, ask for feedback, event reminders, etc.

• Attend meetings with companies, industry leaders, mentors, etc. to maintain relationships.

• Follow up and suggest improving the quality of workshops, and suggest initiatives for upcoming events by researching and analysing the insights.

Key Selection Criteria

• Current RMIT student in any program/major

• GPA of 2.5 and above

• Excellent communication (written and verbal), interpersonal and problem-solving skills

• Detail-oriented, organized, responsible, reliable, proactive and confident team player with the ability to meet deadlines.

• Familiar with design applications and tools (Photoshop/Illustrator/InDesign or Canva) and knowledge of video editing software.

• Previous experience in customer service is an advantage, but not mandatory

• Can commit 20 hours/week with 3+ months of employment

• Exhibit enthusiasm and interest in learning about career development programs & activities

• Ability to work independently and complete assigned tasks within identified time frames.

• Ability to display appropriate behaviours in line with the position and RMIT Values

Additional Information

• Contract duration: 03 months

• Workload: 20 hours per week

• Net salary: 60,000 VND per hour

• Accident Insurance 24/7

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 6.5 (or equivalent Linguaskill 170). 

To be eligible for this position, you must be a Vietnamese citizen.  Applications received from non-Vietnamese candidates will not be considered.

To Apply

Please submit your CV, cover letter, qualifications, ID, and address your suitability for this position by clicking on the ‘Apply’ button.

Important Notice

• Applications must be submitted via personal email, not RMIT student email.

• Please ensure your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means. 

• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply. 

• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected] 

#RMITVietnam

Applications Close:

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us