Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
15/08/2025 18:16
MÔ TẢ CÔNG VIỆC
Check Villas Arrivals and make sure all amenities are full set up, ensuring full attention to details.
Liaise with Housekeeping & Engineering Department to ensure room image is maintained and the "Room Ready on Arrival" policy is adhered to.
Be friendly and cooperative with other departments in achieving the common goal.
Welcome VIPs, perform guests’ relation duties, and obtain comments and feedback.
Ensure Furama Villas VIP members, repeat guests and other VIPs receive special attention and recognition.
Daily check satisfaction of all guests staying at the Villas.
Cooperate with other team members to ensure total guest satisfaction.
Advise FVM/AVM & FO on Villas Assignments.
Assist to resolve guest’s complaints and act accordingly to ensure full recovery and guest’s satisfaction.
Take personal responsibility for correcting customer service problems and work well under pressure.
Take guidance from superiors on daily operation and work activities of the department areas.
Perform daily – walk through inspections.
Inspect frequently for cleanliness and orderliness at Furama Villas area.
Perform check-in and out procedures.
Check & answer emails in a timely manner.
Key in profile notes.
Up selling & cross selling.
Perform other duties as required by VM/AFVM/ Head Butler / Butler Supervisor.
QUYỀN LỢI ĐƯỢC HƯỞNG
Provision of uniforms and meal allowances
Professional working environment
Entitlement to insurance as per labor law
In addition to the basic salary, entitlement to monthly service charges even during probationary period
11 public holidays and 12 annual leave days per year
Tet and holiday bonuses
Attending employee events such as Employee Recognition Day, Mid-Autumn Festival, International Children's Day, Year End Party...
YÊU CẦU CÔNG VIỆC
Male candidates are preferred
Professional grooming and manners
Proficient English communication skills
Enthusiastic, energetic, honest
Certification or relevant field of study related to tourism, services
YÊU CẦU HỒ SƠ
Please submit your resumes directly on Hoteljob or via email to recruitment (at) furamavietnam.com. If you have any questions, please contact 02363.847333 (Ext: 3404) - Ms. An - Human Resources Department! We can't wait to welcome you to join our team!
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