Quality Assurance Auditor

Serving the needs of all families with young children,Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

The Quality Assurance Auditor role at Carter’s is for candidates who hold themselves to a higher standard, believe in doing the right thing the first time, and bring the best of their abilities & experiences to their daily work routine.

This role typically reports to QA Manager and is open to working with our suppliers in and around Hanoi region.

SUPPLIER PERFORMANCE MANAGEMENT AND DEVELOPMENT

• Make sure KPIs of the Observed Quality Level (OQL) are maintained below given targets, with stability to meet the defined Accepted Quality Level (AQL).
• Monitor the effectiveness of the supplier’s Quality Management System (QMS) and provide insights for necessary development areas
• Follow up CAPs for necessary improvement areas of quality, product safety, process management, and general.
• Monitor the workload of assigned factories

MONITOR CERTIFIED AUDITORS (CA) and CA PROGRAMS

• Monitor CA’s quantity and quality of the work.
• Provide timely training/ coaching, guidance to Carter’s standards and ongoing updates.

PRE-PRODUCTION MEETING (PPM)

• Monitor factory production schedule to make sure PPM is carried out for all necessary styles based on risk assessment.
• Make sure all product safety concerns/ elements are addressed to meet standards at the pre-production level to secure bulk production and its consistency.

FINAL (AQL) SHIPMENT PRODUCT AUDITS AND CORRELATION AUDITS

• Confirm factory audit scheduling and carry out Correlation audits
• Complete both product construction audits and packaging audits, combined PO/line audits.
• Follow up all rechecks for failed audits.

CROSS-FUNCTIONAL ACTIVITIES

• Work collaboratively with cross functional teams, such as: CSR & Traceability, Manufacturing Excellence, Product Safety & Compliance, and Sourcing/ Merchandising team.
• Hand-select bulk garments in the factory for any special purpose as identified by CGS Management.
• Report important observations or changes regarding management, customer base, equipment investments, capacity expansion, etc.

REQUIREMENTS:

• Worked in Quality Function for over 10 years in Vietnam.
• Experience to handle Children’s wear
• Capability of managing the vendors independently
• Good communication skills (in both local languages & English)
• Open to working on-site, remotely & willing to travel.