- Responsible for inputting, amending and canceling reservations.
- Handles all phone calls related to room reservations including queries.
- Prints and acts on the Trace report from Fidelio.
- Records and processes deposit and billing information.
- Goes through the entire arrival list for the next day and reconfirms the details with the corresponding booker.
- Handles all email correspondences received through (EMAIL ADDRESS OF RESEVATIONS).
- Takes charge of the faxing, IF APPLICABLE and filing of correspondences.
- Handles the necessary supplies requisition for the section.
- Inputs the daily occupancy figures in the system.
- Regularly downloads bookings from the SYSTEM and inputs them in the PMS
- Practices and role-models the Guiding Principles and the Core Values of Alma Resort.
- Become environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.
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